DCR Systems Mobile Solution

“After coming across many diamond cut wheels at our contracted garages and being unable to refurb them, I decided to look into moving forward and getting the DCR-Pro machine. The guys at DCR were so helpful, and they invited me up for the day to check out their machines and see what it was all about. Once I decided to go ahead and get the DCR-Pro, the guys at DCR were more than helpful in training and arranging the machine purchase. I am now nine months in, and the DCR-Pro payback has pushed the company on. Not only that, but all the staff at DCR have been at the end of the phone at any point I have needed them and given great advice whilst I continued to learn about the machine. I am so happy I went with a UK-based company. Keep up the great work, guys!”

DCR has been fantastic to work with; we’ve purchased several DCR-Pros to use in our body shops, and we’ve been hugely impressed with the quality of the machines. They speed up the diamond-cut alloy wheel repair process, increasing efficiency and ultimately allowing us to repair more wheels – which has led to more happy customers. The interface is easy to use, and the DCR team have been very helpful, coming in and training our technicians on how to use the machines. Communication has been excellent throughout the whole. Process, from initial contact to the on-site training they’ve provided our technicians – Harry and Tom have always been at the other end of the phone to provide ongoing support. Thank you from everyone at Arnold Clark.

“We were introduced to DCR at the start of our alloy wheel journey in 2022 & and there is nowhere else we would turn to for the top-of-range equipment. We have now not only got a mobile van with a DCR Pro in it, but we have fully fitted out a workshop to support our company’s growth. Their service is first class, from dealing with the sales team to the trainers, engineers, and even the owners. You really do feel like part of the family. I can’t thank DCR enough for their support over this past year, and I hope to continue our relationship for many more years to come.”

“Diamond Cut Refinishing’s DCR Pro has been a game-changer for our mobile alloy repair business since our launch in 2022. The precision, ease of use, and efficiency it brings to our process are unparalleled, making it the heart of our operation. The impeccable results consistently impress our trade and retail customers, setting us apart in a competitive industry. The DCR Pro has undoubtedly elevated the standard of our services, contributing significantly to our business’s success, growth and reputation.”

“I can’t thank the team at DCR enough for the faultless service we received from everyone involved, from our initial enquiry to the purchase of our DCR lathe. On the installation day, we received a full day’s in-depth training, which left us feeling confident in every aspect of diamond cut wheel repair. The quality of the machine and ease of use meant we were up and running the next day, with the lathe paying for itself instantly. Knowing that we have the DCR family on hand with advice and support is invaluable to us. FIX AUTO TEWKESBURY would happily recommend a DCR lathe to anyone considering venturing into the world of diamond-cut wheel refurbishment.”

We were demonstrated our DCR machine via the mobile van and what an impressive piece of kit that is. The sales team are very courteous, friendly, and not pushy. They understood our needs and immediately tailored the systems to our business needs. We took delivery of our DCR machine and Wheel prep wash machines on 31st July this year. We had complete training on both machines, which instilled confidence in our technicians from day one. The delivery and installation were very efficient, and we were up and running that day. We immediately connected to their WhatsApp support and technical group, which has instant replies from a diamond-cutting community. We currently stand at 1631 wheels cut since 31st July, and the machine is going strong; there is no better test than what we have thrown at it, which may continue.